Refund Policy

At loyalmarriage.com, we value our readers and learners. This Refund Policy explains how refunds are handled for digital and physical products purchased through our website.

 

1. Digital Products (eBooks, Audiobooks, Online Reading, LMS Courses)

  • Non-Refundable Digital Content: Once accessed or downloaded, digital products (eBooks, audiobooks, online courses) are non-refundable due to their intangible nature.

  • Subscription Services: Subscriptions include a one-month free trial. After the trial, subscription fees are non-refundable once billed.

  • Technical Issues: If you experience technical problems preventing access, please contact support. Refunds may be issued if the issue cannot be resolved.

 

2. Physical Products (Print-on-Demand Books)

  • Damaged or Defective Orders: If your book arrives damaged or defective, we will replace it at no additional cost.

  • Incorrect Orders: If you receive the wrong item, we will arrange a replacement or refund.

  • Change of Mind: Refunds are not available for print-on-demand books due to custom printing.

 

3. Coaching Sessions

  • Cancellation Policy: Coaching sessions may be canceled up to 24 hours before the scheduled time for a full refund.

  • Missed Sessions: No refunds will be issued for missed or unattended sessions.

 

4. Refund Process

  • Request Submission: To request a refund, contact us at [Insert Support Email].

  • Processing Time: Refunds are processed within 7–10 business days.

  • Payment Method: Refunds will be issued to the original payment method used.

 

5. Contact Us

For refund-related inquiries, please contact: Email: Sales@loyalmarriage.com

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